Built for the next generation of customer feedback.
MilkyWay is a lightweight feedback engine purpose-built for businesses and teams to embed on any site, collect ratings and messages/analytical feedback, and turn scattered opinions into confident product decisions.
MilkyWay
Feedback dashboard
Avg rating
4.8
▲ 0.3 this week
Response rate
92%
▲ 4% this week
Satisfaction
97
Best score
Embedded widget preview
“The widget went live in minutes — we're finally hearing from users on every page.”
Zion Coffee
Love the new rating widget!
PROWESS Medical
Feedback arrives in real time.
CodeCan UG
Embedded on our landing page.
Monthly plan · Active
View plans →+12 feedback today
The feedback gap
Why most feedback tools fall short.
Unstructured Feedback
Opinions scattered across emails, chats and support tickets — no signal, no structure.
Scattered Channels
Every page, project and tool collects feedback differently, so nothing is comparable.
Slow, Manual Workflows
Inconsistent triage and delayed follow-ups leave users feeling unheard.
One platform
Full confidence in every response.
One widget, one dashboard, one source of truth for what your users think.
Seamless Integration
Easily integrate the widget with your existing tools and services.
Customizable
Customize MilkyWay to fit your needs and preferences.
Analytics
Track and analyze feedback to make informed decisions.
Secure
Your data is safe and secure with MilkyWay.
Scalable
Grow your business with MilkyWay as you scale.
Fast Support
Get help when you need it with our fast support team.
How it works
How MilkyWay fits into your workflow.
See it in action
Embed the widget
Drop one script tag on any page — React, Next.js, plain HTML, anything.
Collect feedback
Ratings, messages and project context flow into your dashboard in real time.
Understand & act
Spot trends, respond to users, and ship what they actually ask for.
Trust
Trust engineered into every response.
Privacy-first
Customer emails are masked in the admin area; data stays yours.
Always available
Rate limits, honeypots and reconciliation keep abuse and downtime out.
Built to scale
From a free plan to unlimited projects on monthly or yearly billing.
Pricing
Flexible pricing to fit your needs
Start free, then unlock unlimited projects with mobile-money billing.
£0
Get Started Free Plan
For small teams just getting started
- 2 projects
- Free For All Projects
- Unlimited users
- 500MB storage
- Priority support
£9.99
/ monthMonthly
Flexible access for growing teams.
- Unlimited projects
- Unlimited users
- Priority support
- 2GB storage
£59.99
/ monthYearly
Best value for teams ready to scale.
- Unlimited projects
- Unlimited users
- Priority support
- 20GB storage
- 24/7 support